Vincent Adhiambo
VINCENT: Hello everyone and welcome to another segment of the figures narrative and on this segment today, we are goin to talk about online purchase, my name is Vincent Adhiambo and our guest today is…..
DUNCAN: Duncan…
VINCENT: Yes, onto our first question, have you ever done online purchase or bought anything online?
DUNCAN: Yes have interacted with online purchasing and shopping platforms basically for example jumia, kilimall, glovo and the rest, they are quite convinient and easily accessible once you are connected to a reliable internet.
VINCENT: Yes and you comfortable making payments online?
DUNCAN :The main brands like the reliable and established online platforms make it secure because they use recognized modes of transaction but I have heard of incidences where my friends have been corned via online purchases but those are just a few incidences. So for me I feel comfortable making those payments.
VINCENT: And what issues did you face when shopping online?
DUNCAN: The major issue is what is being displayed like the photo the picture that is played for portraying the image its actually different from the image itself the quality might differ from the image being portrayed, so that is the major challenge and of course the time for the delivery, payment delivery of the said product is quite unpredictable to a certain extent because they will say three working days and at times it would even take a week, or a week and a half, so there are those challenges as well.
VINCENT : So how was your checkout experience?
DUNCAN : Generally it was a smooth one as you carried with you the relevant documents like your identification card and the message that you were sent to go and pick the item, it was all cool.
VINCENT : Thank you very much Duncan and you have heard the expert, so make sure you do more and more online shopping till next time. My name is Vincent Adhiambo.